Banbury Nutrition Clinic - Booking and Cancellation Policy

Cancellation Policy: Clients have the option to cancel their appointment up to 2 days before the scheduled date. Cancellations made within this timeframe will not incur any additional charges, and clients may have the opportunity to reschedule, subject to availability.

Deposits: All deposits made to secure an appointment are non-refundable. This non-refundable deposit is designed to reserve your time slot and compensate for any potential loss of business due to the reserved time being unavailable to other clients.

Cancellation Within 2 Days: Clients who cancel their appointment within 2 days of the scheduled date will forfeit their deposit. This policy is in place to account for the difficulty in filling the reserved time slot on short notice.

Failure to Attend: Clients who fail to attend their appointment without prior notice will be considered a no-show. In the case of a no-show, the full fee for the scheduled service will be charged, including any applicable deposit.

Rescheduling: Clients who wish to reschedule their appointment can do so within the 2-day cancellation window, provided there is availability. The non-refundable deposit will be transferred to the rescheduled appointment.

Clinic-initiated Changes: In the event that Banbury Nutrition Clinic needs to cancel or reschedule an appointment, reasonable efforts will be made to provide advance notice. Clients will have the option to reschedule without any additional charges or receive a full refund of any deposits made.

Communication: All cancellations and rescheduling requests must be communicated to Banbury Nutrition Clinic through the official channels, either by phone or email. Confirmation of cancellation or rescheduling will be provided by the clinic.

By booking an appointment at Banbury Nutrition Clinic, clients acknowledge and agree to adhere to the terms of this Booking and Cancellation Policy. The clinic reserves the right to amend this policy at any time, with updated versions applying to all future bookings.